For our 3 days in Mazatlan, we stayed at the Royal Villas Resort. We really enjoyed our stay here. The resort itself was upscale, very comfortable and we had a great time with one small exception that will possibly keep us from staying there again. We had an accidental charge of $600 USD on our debit card- a charge that was apparently intended to be a “hold” rather than a charge and the only solution offered was, “we’ll deposit the money back into your account in about 1 to 3 months.” So that sucked.
The lobby alone is worth a visit- a wide platform stairwell is surrounded by Koi ponds and impressive rock formations leading to the pool. There’s a comfortable cocktail lounge here and a game section with everything from pool to foos ball.
The room was beautiful- large, very nicely decorated with comfortable beds and a full kitchen. We also had a jacuzzi tub which worked for a little while and although they offered to send someone to fix it, they never showed. Oh well, we got to enjoy it once 😉 We had a great balcony which was spacey but not really private- A few ladies next door were caught spying on my fiance after he was out of the shower and became our frequent fans!
The pool was beautiful, located on a patio above the beach. There was a fun slide off a rock formation but it was not turned on for the full duration of the pool hours so we unfortunately never had the chance to try it. The pool opened at 9 AM and closed at 9 PM- the slide was on from 11 AM to just after 6 PM- quite disappointing.
The staff was very friendly and helpful. Service for poolside cocktails were fast once we started a tab. Valet parking cost us around $3 USD a day and was well worth it. They were fast getting our car and always helpful as far as providing information and directions.